Terms of Use

Last updated: October 2, 2026

These Terms govern your use of the Fretsy mobile app and fretsy.org (together, the “Service”), operated by Fretsy (“we,” “us”). By using the Service, you agree to these Terms. If you don’t agree, please don’t use the Service.

1. The Service

Fretsy is a guitar-practice tool: practice exercises, quizzes, technique play-alongs, lessons you build yourself, and — for subscribers — a library of video lessons with companion documents. We may add, change, or remove features and lessons over time.

2. Accounts

• The mobile app has no accounts. A subscription bought in the app belongs to the Apple ID that bought it.
• The free website has no accounts. If you subscribe on the website, you sign in with your email via a one-time link. Keep access to your email account secure — anyone with it can sign in as you.
• A subscription is for one person. It can be used on up to three devices at a time; don’t share your sign-in or resell access.

3. Free and Pro

• The Service has a free tier and a paid Fretsy Pro subscription that unlocks the video lesson library, the higher levels, and additional practice tools.
• Fretsy Pro is a monthly subscription that renews automatically each month at the price shown when you subscribe, until you cancel.
• In the iOS app, the subscription is sold and billed by Apple. Payment is charged to your Apple ID at confirmation of purchase, and the subscription renews unless cancelled at least 24 hours before the end of the current period. Manage or cancel it in your App Store account settings. Apple’s terms also apply.
• On the website, billing is handled by Polar, our payment provider and Merchant of Record. Your purchase is also subject to Polar’s terms, and any applicable taxes are calculated and collected by them. Cancel anytime from the Manage / cancel subscription link.
• When you cancel, future renewals stop and your Pro access continues until the end of the period you’ve already paid for.
• The two are separate. A subscription bought in the iOS app does not unlock the website, and a website subscription does not unlock the app.
• If you bought the one-time Pro unlock sold in earlier versions of the app, you keep everything it unlocked. The video lesson library is part of the subscription.
• We may change prices or what Pro includes; we’ll give reasonable notice of changes that affect an active subscription, and changes won’t apply to a period you’ve already paid for.
• Website payments already made are non-refundable except where the law requires; App Store purchases follow Apple’s refund process. Refund Policy

4. Acceptable use

Please don’t: misuse or disrupt the Service; attempt to bypass security or access controls (including the free/Pro gate or the device limit); download, copy, resell, or redistribute the video lessons or documents; or use the Service unlawfully.

5. Intellectual property

The Service, its software, and its content — including the video lessons and their companion documents — are owned by us or our licensors. We grant you a limited, personal, non-transferable license to use the Service for your own practice. Musical theory and common chord progressions themselves are not claimed as proprietary.

6. Disclaimer

The Service is provided “as is” and “as available,” without warranties of any kind. We don’t guarantee it will be uninterrupted, error-free, or fit for a particular purpose.

7. Limitation of liability

To the maximum extent permitted by law, Fretsy will not be liable for indirect, incidental, or consequential damages, and our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim.

8. Termination

You may stop using the Service at any time; cancelling a subscription is described above. We may suspend or terminate access if you violate these Terms or to protect the Service.

9. Changes to these Terms

We may update these Terms; we’ll update the “Last updated” date and, for material changes, take reasonable steps to notify you. Continued use means you accept the updated Terms.

10. Governing law

These Terms are governed by the laws of the State of Oregon, United States, without regard to conflict-of-laws rules.

11. Contact

Questions? Email billtoner.email@gmail.com.